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1.0

I used their Buy For Me service and bought 2 pieces of undergarments in the same size. One of them obviously has a wrong size.

The cutting is way smaller, and it is obviously a defective product. Even a kid can tell that because, the smaller piece is like 4 times smaller than the other piece. It's like you bought 2 shirts in XXL for an adult, and 1 of them looks like a super mini XS which fits a kid!

I asked ezbuy and they mentioned that seller is not willing to do an exchange. I don't know how true is that because ezbuy has actually lied a few times!

For some of my previous orders, I used the private message function on Taobao to chat with the sellers.

And when I asked ezbuy, they will say another thing. So either ezbuy or the seller is lying and ***

I guess that this may be because ezbuy does not want to bear the return shipping cost.

Reason of review: Return, Exchange or Cancellation Policy.

Ezbuy Singapore Cons: Irresponsible behaviour, Standard answering skill from cs copy and past type of answer.

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